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Post by prdemel on May 28, 2020 10:29:22 GMT -5
I love you're product!I use it since FS2004...I'm on P3Dv4.5 HF3 and still can't imagine a single flight without FSCaptain. One other thing that I highly value is you're support.You never made me feel like bothering you when asking for help,and
always solved my issues very kindly and with a lot of patience as sometimes I was creating the issue myself without knowing it  .
So today I'm not here to solve an issue but just to thank you and to send you some love and respect.
CHEERS Philippe.
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Post by Rustydog on May 28, 2020 16:01:32 GMT -5
Wholeheartedly agree with you Philippe. There customer support is second to none. Always Patient and always make you feel nothing is too much trouble. (but I bet the eyes roll sometimes. lol)
So I add my thanks to all at FsCaptain for a great piece of software and for their great support. May you continue to evolve the program for many years to come.
Best
Steve
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Post by Travis on May 29, 2020 0:34:45 GMT -5
Philippe and Steve, We thank both of you for your most kind words! I do my best to help support all Captains, but I know that there have been requests that I've not been able to properly respond to. For that, I apologize. Recall that I am a customer just as both of you are. I am certain that I made Dutch's eyes roll for many years, but he was always patient with my "suggestions," until one day he simply gave me the source code to do with as I could. So yes, Dutch is the kind of guy who will literally "give you the shirt off his back."  Peter - also a customer - came onboard after me, and has held our feet to the fire in regards to many things great and small. Peter also has the benefit of living in a strategically important location which gives him "early morning access" to email and the forum in order to alert us of things. Yes, I don't visit the forum every day any longer.... All joking aside, we do appreciate the support of all of our Captains. We also fly with FSCaptain for all of our flights, and we do want to make the experience the best for everyone. Whether adding new features, or 'fixing' existing features, this isn't a job for us. It's what we like doing.With best regards, and with love to all Captains, |
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Post by ggerolamo on Jun 4, 2020 3:59:36 GMT -5
I can only add my thanks for this great piece of software and especially for this great support :-) Many thanks also from my side to Travis, Dutch and Peter !(order has no editing  ) regards ggerolamo (a happy customer ) |
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Post by airbumps on Jun 4, 2020 5:15:16 GMT -5
Yep, I'm going to jump in as well and say fantastic product and even better support. You guys are always open to suggestions and happy to help.
Keep up the great work!
AB
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Post by Travis on Jun 8, 2020 0:04:56 GMT -5
GG & AB,
Thank you both for your kind words!
Best regards and our love both to you, as well as to your loved ones....
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Post by Dutch Owen on Aug 24, 2020 9:21:01 GMT -5
I'm happy when our customers, the Captains who depend on our product to give their simulator time a purpose and meaning, are happy. That's why we try to do our best. My two colleagues, Travis and Peter, are simply the greatest. I recognize a combination of talent and emotional maturity when I see it Let's all look forward to many more years of having FSCaptain in simulators now and in the future. Many thanks for your find words, Dutch |
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