PMDG 744 V2

[havingfun]

Hi,

I am new to this program and forum and hope I can get some help. So far I can't get out the gate .

I am using FS Captain (version 1.8) registered, P3D V4 (version 4.3.29.25520) and PMDG 744 V2 (version 3.00.8605-rtm).

The problem is that FSC never detects that the doors are opened and so I can never load passengers or anything else. I have made sure each and every door is open and it doesn't seem to matter. I've also tried both a manual load and a normal load. Both are no go. It does see the plane because I can set and release the parking brake and it detects that quickly.

I have searched the forums and online and can't seem to find the help I need to get started. What am I doing wrong? Any ideas anyone?

Thanks

[Travis]

Hello Havingfun.

We're sorry that you're not "having fun" with FSCaptain so far....

I don't have your aircraft (and I don't have P3D4), so there may be a problem in our understanding of your situation.

So could you please archive (ZIP / 7Z / RAR / [etc]) your recent FSCaptain log files? Unless you've defined them to be in a different area, they should be in your \FSCaptain\Data\Logs\ folder.

Please send them to the email addresses you can derive from our first names and "@fscaptain.net" as you can see in the link in my signature.

Also please include a link to this thread so we can 'mix and match' your email to this issue.

Regards,

[havingfun]

WOW! That was fast! And I am still "having fun", just not logging it or getting paid for it yet!

Sent the data you requested to your email address. Don't look at it tonight. It's Sunday! Enjoy the rest of it.

[Travis]

Aug 5, 2018 19:06:50 GMT -5 havingfun said:

WOW! That was fast! And I am still "having fun", just not logging it or getting paid for it yet!

Sent the data you requested to your email address. Don't look at it tonight. It's Sunday! Enjoy the rest of it.

Roger wilco!!! We're about to check in on DCI Banks, so it's going to be a melancholy California evening....

[peter]

Hi Havingfun,

I have used the 744 without a problem. FSCaptain cannot open and close the doors for you since PMDG have created their own code for these operations. However, it should be able to detect the status of all doors. To load the plane, you have to make sure that the main passenger exit and at least one cargo door are open. I usually open the bulk cargo since that opens much faster than the main cargo doors.

I am currently travelling, but I will be back tomorrow and will check out the 744 later this week.

Best,
Peter

[havingfun]

Hi Peter,

I have opened all doors with the 744 CDU and it still didn't detect it. I even double checked on the outside view and they were all opened.

Ken

[peter]

Hi Ken,

I am back home and will check this problem out soon.

Peter

[havingfun]

Great. Thanks

[peter]

Hello Ken,

I just checked the 744 with the very latest beta, and with a 1-2 month old built. In both cases, FSCaptain had no issues detecting the doors. One thing that might go wrong is the inconsistent values for atc_model in the PMDG file aircraft.cfg. To fix this, open that file using Notepad.exe and change all lines that start with atc_model=... All these lines should read
atc_model = B744

Best,
Peter

[havingfun]

Hi Peter,

I was wondering if you had a chance to look at the files I sent you yesterday?

[peter]

Hi Ken,

I just replied via email.

Cheers,
Peter