evolae
Trainee
Nosey Parker
Posts: 36
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Post by evolae on Dec 4, 2018 12:54:56 GMT -5
Hello, I tried to search in the forum for an answer but I didn't find it. In one hand I have this achievement: Clock watcher. But in the Areas of concern I have this: Percentage of On-time very low: I', reading the user guide but...Is there some doc that explains every pensalty and how to solve it intead of only list them? Thanks for this awesome software, I'm enjoying it a lot.
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Post by Travis on Dec 4, 2018 15:09:37 GMT -5
Hello Evolae, I can think of something that might cause those conflicting statements, but if you were to ZIP (or 7z or RAR, etc.) your \Data\RYANAIR.log company file and email it to us, I'll check my guess. Sadly, no. After 1.8.1 goes gold, I will work on an FCDU Guide, updated Tutorials to cover basic flight procedures, and your recommendation for a separate "Bonuses & Penalties Document" is a good one! Best,
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evolae
Trainee
Nosey Parker
Posts: 36
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Post by evolae on Dec 4, 2018 16:10:21 GMT -5
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Post by Travis on Dec 7, 2018 14:34:19 GMT -5
As I thought - you're on-time quite a lot according to your scheduled arrival time but you missed your block time several times early in your career.
Your later flight seem to be hitting the block time, so that percentage will slowly go down. But there's another thing you can consider doing....
You have accumulated a few Quality Points (think of them as "kudos") and once you have enough Quality Points, you can appeal prior "demerits" such as being late, or forgetting to alert the cabin crew for takeoff / landing.
Just go to your flight log and select a flight with a low score and see how many demerits / Penalties you have and how many Quality Points it will cost to fix the bad score.
Note - if you can make a flight's score go over 100 points by removing a penalty, do so! You'll earn extra Quality Points for Awesomeness - another flight over 100 points!
Best,
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evolae
Trainee
Nosey Parker
Posts: 36
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Post by evolae on Dec 9, 2018 17:32:46 GMT -5
Can you explain a little bit how the schedule penaltys and awards works, please?
How much early is considered badly? I'm thinking that this addon is not for IVAO users because much of the times "Control ATC" allowws you to go Direct to some point, and of course, you're saving time but in addition, the CDU is telling you that you are missing points of the planed route. Of course, I'm still enjoying it, I only want to be sure how to comply with every complain that the company has about me...xD. And the times is what i'm focusing right now.
Thanks travis!!!
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Post by peter on Dec 10, 2018 6:03:13 GMT -5
Hi Evolae,
the details of awards/penalties are described on p. 120 of the user guide, in a section named "Score Actual Arrival Times?".
If the FCDU tells you you are missing points, that has no impact on the score, only on the estimate of when you will arrive. You can view the waypoints in the FCDU and then select the next active waypoint to fix this. So, if an IVAO controller tells you to got to, say, BETOM, then select BETOM as the active waypoint and you should be fine.
Cheers, Peter
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Post by Travis on Dec 10, 2018 15:30:16 GMT -5
Hi Evolae,
Check your Dispatch Release for every flight to learn your Block Time "Early Window" and "Late Window" - they can be different depending on the total flight distance. (Longer flights have more variance between Early and Late.)
If you're flying a Priority PAX or Cargo item, the Early window is ignored. If you can get your "Critical-Timed Cargo" to your destination earlier than expected, you should not have to incur a Penalty. ----
As for online ATC, our Peter uses Vatsim, and I can't imagine that IVAO is that different where we couldn't work out a solution.
Since I don't fly online, my understanding is limited. From Peter I know that all emergencies and failures should be set to 0 percent.
But there are things I can only guess at. Are you given specific OUT and IN times? (Or OFF and ON times?) If so, what's your estimation of the "on-time percentage" that you normally achieve?
Is there any online ATC representation of Ground Deicing?? Would any Ground Controller route you through a "de-icing area" on your way for departure, or do they gloss over that?
Etc.
In the next version of FSCaptain I'd like to implement an "online flight" check so that you don't have to turn your failures off or turn DDFs off if you're making a "non-online" flight. Perhaps FSCaptain could allow you to designate any FSCaptain Airline as an "online airline" so all flights in that Airline would be automatically considered as "online". Or perhaps we could have an FCDU command for when you're starting a flight to mark your current flight as "online" or not.
All ideas are welcome. We want FSCaptain to be able to suit every Captain's flying needs!
Best,
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evolae
Trainee
Nosey Parker
Posts: 36
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Post by evolae on Dec 11, 2018 14:39:37 GMT -5
-Well, I fly only in Spain and, for now, I didnt need the Ground Deicing. -IVAO and VATSIM is almost the same. -Yes, my method is: I use PFPX to create a charter flight where I want to fly. For Example: Now I go to FSCaptain and create the same flight, I put the weights and the passenger that the VA gives me: I create and export the flight pland and enter it in FSC to get the weather (Active Sky) Now, with the "View release" I can see the ZFW and go to the PFPX to make some changes to make the same number of pass and the same ZFW (adjusting baggage and cargo...this is little bit tedious). Is there something I'm doing wrong? The weights are a pain in the ass...xD
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Post by flyguy on Dec 15, 2018 10:35:55 GMT -5
Good afternoon, I am also lost with this, I recently did a flight from EGNS to EGCC in the UK, I had my sim time set as the PC time, set FSCaptain for my departure and arrival time, I did arrive 4 minutes late (due to parking being set in a spot as far away from my landing spot as possible by captain LOL) Now I do live in the UK (Manchester) so I thought that I was indeed doing a real world/time flight from point A to Point B, after parking my FCDU said (see picture time 2) I don't understand Diff -1338 in the FCDU window? I have had this problem since updating to 1.8.0 and still is present in the latest update, because I have experienced this before I actually asked a good friend from the same virtual airline to join me in doing the same flight in the same aircraft in a multiplayer session and we made all the same settings in FSCaptain to see if he was having the same problem, we departed together and flew in formation from point A to point B and his result was as you would expect from FSCaptain, fortunately he had never done a timed departure and arrival before so he actually earned the special award: clock watcher for the 1st time whilst I did not? I have also attached my dispatch release (pic time 1) and my log entry details (pic time 3). I just don't understand why both of us set up our sims and FSCaptain exactly the same and did the same flight with each other only for me to be affected by a late arrival and this odd line in the FCDU "Diff -1338, hopefully you will understand my description of my problem. Thank you in advance for any help you can offer me to resolve this issue, thanks again for a great add-on. Regards, Guy.
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Post by peter on Dec 15, 2018 11:31:45 GMT -5
Hello Guy,
there are two ways in FSCaptain in which you can be on time: for any flight, you can stay close to the anticipated block time. Which means, regardless of when you depart, if your scheduled duration is 45 minutes and you actually need 45 minutes, you will be on time. For scheduled flights, it also matters whether you arrive at the scheduled arrival time. If you fly exactly for 45 minutes, but you arrive at 22:40 instead of the scheduled arrival time 00:20, then FSCaptain will not consider the flight on time.
This is what happened to you: the first line in your dispatch release states that the scheduled departure time 00:21L(ocal), and the scheduled arrival time is 00:22L. However, you did arrive at 22:40L instead of 00:22L, so you were 1336 minutes (= 22 hours and 18 minutes) late.
I am not sure whether this is a bug or if your schedule is wrong, but it seems not very realistic that you only need 1 minute to fly from the Isle of Man to Manchester. Maybe send us the schedule for your airline and we can check whether the problem is there.
Cheers, Peter
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Post by flyguy on Dec 17, 2018 10:09:16 GMT -5
Hi Peter, thank you for your very prompt reply, I understand what you are saying and it is leading me to believe that I might have some sort of a bug or glitch, if you remember I said that a friend (Dave) from the same virtual airline set up a mirror image of my flight and we conducted the same flight in a multiplayer session in formation from point A to Point B and he received the special award: clock watcher, I have contacted him and he has sent over his "Dispatch Release from the same flight (see pic time 4) As you will see the only difference between our 2 flights is my departure time is 00:21L and arrival is 00:22L as you correctly stated, (pic time 1) and Dave's departure is 21:55l and arrival is 22:30l (pic time 4) everything else else is the same, flight plan/weather departure and arrival time with the exception of a minute or so for taxi to and from the runway, both PC's are set at the same time and we synced flight sim times, both running on UK time. Why would FSCaptain be seeing my flight as 22:18 behind the time we set as our out time 21:55, I hope you can help as I am hoping to increase my own difficulty level by flying with set departure and arrival times. Thanks again for any help you can offer. Regards, Guy.
Just as a foot note, I am currently flying from EGAC to EGCC real time UK and I have a flight of 45 minutes again, on my release it is saying out time 16:16 and that is correct I started my take off roll but at the top it is again saying Depart 00:16 Arr 00:17 so again I will be late and will be deducted points from my score level?
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Post by peter on Dec 17, 2018 12:59:17 GMT -5
Hello Guy,
I believe that there is something wrong with your FSCaptain airline's schedule. Can you send us (click on the blue text below) a zip file containing your FSCaptain\Data\Logs directory and your FSCaptain\Airlines directory? Please send it to everyone in the team and copy the html address of this thread in your message so that all of us can think about this.
Cheers, Peter
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Post by Travis on Dec 17, 2018 22:28:10 GMT -5
Hi Guy, (Yes, I remember the shaving commercials from the 60s/70s....) After one not-so-happy scheduled flight early in my career, I didn't touch scheduled flights for years. Even now I usually forgo them. As long as I can keep my 100% Block Time efficiency rating, I'll be happy. So I salute you in being willing to tackle them! ----- I'd like to see both FCDU logs for these flights. I'd also like to see the full Dispatch Release files please. Now I'm in the midst of a winter head cold, so I may be missing something more than my car keys.... But from what I see in the screenshots, your F27 flight was scheduled to leave the gate at EGNS at 0021 and park at EGCC at 0022. That's a span of one minute, even given that it's set for the low-traffic time of half midnight. First, we should not allow such a set of scheduled times to be used. I'll put that on the plate for another day, once I suss out a good time window. You were deemed late because you went IN 1338 minutes after your scheduled time. (That's what you see on the FCDU.) Another thing we may have gotten wrong (I'll need to see the FCDU files to verify) is that we should not have allowed you to start your scheduled flight 1294 minutes late! It looks the two of you had Block Times of 41 & 42 minutes. You finished in 45 minutes, and your fellow Captain in 43 minutes. He departed one minute ahead of his scheduled departure time, and seven minutes late. All well within acceptable limits. Both of you went OFF within a minute of one another, and landed at the same time (dual runways, eh? ). Your Taxi In was significantly longer though. A better selection of parking spot would have negated that.... It's just that both of your scheduled times were not the same as his. (Your half midnight versus his nearly 10pm.) Had you shared his times, you would have on the cusp of the "10 minutes late is okay" window when going IN, but otherwise okay. Please let me know if I've completely missed something obvious! I'd be happy to expound on related items if you like. Best,
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Post by flyguy on Dec 18, 2018 7:03:37 GMT -5
Good morning Peter/Travis,
thank you for helping me get to the bottom of this problem, one thing I didn't mention was that both Dave and myself did not use our virtual airlines schedules, we actually set up using the optional departure by first selecting the required aircraft type PAX and then departure + arrival, our VA flight number, Pax number and finally planned departure (local) Planned arrival (local) and service code, we leave blank the alternate airport and cargo weight and then click OK, this is how we managed to sync so close to each other, to be honest this is how we primarily conduct our VA flights as we mostly fly for the VA in a multiplayer session.
Most of the VA members fly in our own multiplayer sessions, we can only meet up after 21:30 UK time so using optional departure allows us to fly day time flights, I have been getting around my problem by leaving blank the planed departure and arrival and letting it auto generate the time so usually land within the correct flight time.
I will zip up all the information that you require and send off later today, my apologies for posting this in this section of the forum as it should have been in the support section.
Travis, I hope you get better soon from the winter head cold, might I suggest a nice hot toddy might help? After flying obviously LOL
Regards,
Guy.
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evolae
Trainee
Nosey Parker
Posts: 36
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Post by evolae on Dec 27, 2018 10:16:09 GMT -5
Something wrong is in here...I don't know whats happening but is siome kind of confussion about local and UTC times...but Im almost sure I enter the times in the right form. Sched 9:30, actual time 9:22Z but the program says i'm 49 late....please, in aviation everithing is in zulu time.
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