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Post by andyjohnston on Dec 14, 2017 11:31:04 GMT -5
Hello, I've downloaded the demo but am having lots of issues.
I've used the installer to put the FCDU into one plane, but it doesn't come up. After installing into the 747, it says I can bring it up using Shif8, but when I do that, it say that combination doesn't do anything.
On the administrator Page, it says to use the Flight Dispatch tab, but I don't have that. Acheivements, AoC, Log,Option, Definitions, Characteristics, Load Maps, Registration are the only ones I see.
It also says there is a tutorial for new pilots in the menu, but I don't have that.
I don't even see a program to uninstall FSC to see if there's something wrong.
I have the aircraft listed, loaded at KSEA. |
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Post by peter on Dec 14, 2017 13:04:31 GMT -5
Hello Andy,
welcome to the FSCaptain forum. This sounds like something is going wrong indeed. Are you using the latest version (1.8.0) of FSCaptain? If yes, could you send us (click on the blue text below) a zip file containing your FSCaptain\Data\Logs directory, your FSCaptain\Aircraft directory and the aircraft.cfg file of your 747 airplane model in FSX\Simobjects\Airplanes ? Please send it to everyone in the team and copy the html address of this thread in your message so that all of us can think about this.
Cheers,
Peter
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Post by andyjohnston on Dec 14, 2017 16:01:40 GMT -5
Sent
Edit - Okay, something is very odd. I renamed the folder and then reinstalled. At the end of the install the administrator opened and the extra tab was there. So I closed it and opened P3D, and opened the admin, the tab is not there, I see the same as described above. |
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Post by peter on Dec 14, 2017 18:07:52 GMT -5
Hi Andy,
I didn't receive your logs. Did you send it only to Dutch?
Cheers,
Peter
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Post by andyjohnston on Dec 14, 2017 18:46:09 GMT -5
Sent to dutch, travis, peter
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Post by peter on Dec 14, 2017 19:28:56 GMT -5
Hi Andy,
I sent you a private message here on the forum.
Peter
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Post by peter on Dec 16, 2017 5:59:55 GMT -5
Hello Andy,
it appears that your installation went wrong. The installer works with your FSX folder, but FSCaptain runs from C:\MSFS\P3D4 . Could it be that you installed the 64 bit demo into FSX? FSX would require the 32 bit version.
Best regards,
Peter
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Post by andyjohnston on Dec 16, 2017 20:26:21 GMT -5
No, from P3D4 I can see the menu, but it only has a few options in it.
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Post by peter on Dec 16, 2017 20:52:24 GMT -5
Something is going completely wrong on your system. Your installer logs show you are using a P3D Registry key, but then it scans FSX airplanes. I suggest to uninstall FSCaptain (just delete the FSCaptain directory) and make a fresh installation.
Just to be sure: you have installed the Simconnect package for P3D v4? That's in the SDK package that you can download separately from the Prepar3D download page.
Best,
Peter
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Post by andyjohnston on Dec 17, 2017 11:53:09 GMT -5
I've done a reinstall before, as I mentioned, and ended up with the same result. I'm not sure if I have that package or not. I do have the SDK in place, what more do I need to do?
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Post by andyjohnston on Dec 22, 2017 8:55:41 GMT -5
Have there been any further thoughts?
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Post by peter on Dec 22, 2017 12:15:11 GMT -5
Hi Andy,
Dutch and Travis are currently mostly off-line, so there hasn't been any progress. I shared your files with them, but I am not aware of any new developments.
To find out if you have the correct Simconnect version, you should open the "Add and remove programs" list in Windows and search for a Prepar3D SDK in it.
Best,
Peter
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Post by andyjohnston on Dec 22, 2017 12:57:53 GMT -5
I have P3D v4 SDK 4.0.23.21468
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Post by peter on Dec 22, 2017 14:34:34 GMT -5
OK, can you send us the dll.xml and exe.xml files from your P3D installation (via email or PM)? There may be several versions of it, one in
"C:\Users\[user]\AppData\Roaming\Lockheed Martin\Prepar3D v3"
and the other one in
"C:\ProgramData\Lockheed Martin\Prepar3D v3"
I would like to check if the FSCaptain entries are correct.
Also, do I correctly understand that you installed FSCaptain only into P3D v4, not in any other simulators?
Best,
Peter
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Post by andyjohnston on Dec 22, 2017 22:37:04 GMT -5
Files sent, but I sent the one from v4 as I assumed that's what you meant.
It is only installed for v4.
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