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Post by mjl1966 on Aug 1, 2015 17:11:07 GMT -5
This is new. How does it decide to put 2 pax in a 115 seat airplane and how do I fix it? (other than overriding manifest)
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Post by peter on Aug 1, 2015 18:33:21 GMT -5
Hi Mjl1966,
that depends strongly on how you use FSCaptain. Without the economic mode, FSCaptain makes random assignments of cargo and pax (within the limits of the aircraft, as long as the configuration file is correct). So 2/115 pax can happen, and it happens regularly to me as well.
How do you deal with that? A real airline would normally cancel the flight and reimburse the 2 pax. I am doing sort of the same: I push "cancel" on the dispatcher page and get a new assignment.
Things are different if you use the economic mode. If you just started with the economic mode, your airline will be still "unknown" (low reputation), so hardly anyone will want to fly with you. In that case, 2/115 would be a fairly normal situation and there is nothing you can do about it, except flying flights and doing everything you can to increase your reputation.
Cheers,
Peter
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Post by andqui on Aug 3, 2015 16:57:41 GMT -5
I think the latest beta broke the load factor calculation. I'm getting very low pax numbers despite setting an 85% load factor, economic mode is turned off.
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Post by Travis on Aug 3, 2015 17:55:28 GMT -5
The three of us are currently testing what we hope will be the final BETA 3 release. Testers should get updates within 24 hours, and unless someone sees a major new problem (touch wood) we should have BETA 3 available for public testing before Friday.
I've added a clause in the manifest generator that will see your PAX aircraft at least 20% full - economic considerations aside. The caveat to that would be if you were to fly with full Customs Services checking to an airport with a listed cap of how many PAX they can service. As an example, Customs at Kelowna BC (CYLW) can only take 30 passengers for a non-staged deboarding.
Also, BETA 3 will log many variables used to generate a flight, so henceforth if something still looks off, your log files would help us pinpoint any problems.
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Post by pelayo on Sept 7, 2016 8:43:49 GMT -5
I hate to bring an old topic back to live but it is in regards to an issue that's kind of similar. I'm using economics mode, and sometimes I get negative PAX numbers. Any reason behind this? Is something wrong with my configuration? Thanks
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Post by Travis on Sept 7, 2016 12:50:04 GMT -5
It's possible that your economy may be tuned so that you're getting squeezed out of certain markets... but I really would like to see how we're coming up with negative PAX! Please zip and email us your airline's .log file from your \data\ folder, along with your airlines' economy files (\config\economics.cfg, \config\competition.cfg, \airlines\[name]_airplanes.cfg, \airlines\[name]_routes.cfg, and \airlines\[name]_nodes.cfg if you have one), along with a few recent ADMIN log files where you're given negative PAX. Also please include a link to this forum thread so we can cross-reference the email.  Regards, |
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Post by pelayo on Sept 12, 2016 20:49:50 GMT -5
Email sent
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Post by rpm on Sept 13, 2016 7:03:34 GMT -5
I have encountered this problem before, and have never used economics mode. I've found it has something to do with an incorrect value in the weights on the lower left of the aircraft characteristics page. Make sure these are correct for your aircraft.
rpm.
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Post by pelayo on Sept 18, 2016 13:17:29 GMT -5
any news Travis?
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Post by Travis on Sept 21, 2016 3:18:59 GMT -5
I'm sorry, but I have nothing. I have your airline files (I forgot to ask for your airline_aircraft file, but that's not relevant) and whenever I make a similar request for flights, I get... normal passenger loads.
I'm recovering from a small illness (and I've been fighting the "remote" A320 of recent, but I will take a few hours on my Wednesday and work on this issue again.
With regards,
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Post by Travis on Sept 22, 2016 21:41:21 GMT -5
Finally I can see this when I fly from one of your non-node airports. These flights should be low PAX count, but not impossibly low! I will put this on my plate to diagnose tomorrow!! Wow - that's awful....  Regards, |
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Post by Travis on Sept 22, 2016 23:36:27 GMT -5
My initial diagnosis looks very promising.... I'm getting an average minimum of 20% PAX (then applying a variance) so for a B738 I'm seeing 26 to 48 PAX. That's a minimum target of 32 PAX, then allowing for a possible 20% variance of that... gives us a minimum of 26. I suggest that for the meantime, stick to your node routes to earn your airline some money and try to not make rookie mistakes. Some errors will cost your airline some reputation and when you go into a market that doesn't know your airline that well - bad news travels faster than good news. Regards, |
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Post by pelayo on Sept 23, 2016 9:20:12 GMT -5
Great to see you are looking into this. Thanks again
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Post by pelayo on Oct 4, 2016 20:35:43 GMT -5
any new developments regarding this issue? Thanks
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Post by Travis on Oct 4, 2016 23:48:36 GMT -5
Pelayo,
You and I are the only two who have seen this and my testing of the "fix" looks good to me.
Alpha 8 has just gone out to the testers and I hope to have a public Release Candidate (with some updated docs) ready within a week's time.
Regards,
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